Delete your account in the app
- Open Zing on your iPhone, Android phone, or at zingdaily.io, and make sure you are signed in.
- Go to Profile.
- Scroll to the bottom and choose Delete account.
- Type delete to confirm, then confirm again.
Your account is removed straight away and you are signed out on that device.
Sign in first so we know which account to delete.
If you cannot sign in
Email admin@zingdaily.io from the email address on the account and ask us to delete it. We may need to verify that the address is yours before we can act, and we aim to complete verified requests within 30 days.
What is deleted
- Your account record, including your name, email address, profile image and the account identifier from Google or Apple.
- Your saved stories, listening progress and reading activity.
- Your settings, including playback, caption and notification preferences.
- Your notification registrations, so the app stops receiving notifications.
- Your Ask Zingo query history and your monthly Ask Zingo usage record.
What is kept, and for how long
- Published briefings stay in Zing. A briefing created from an Ask Zingo question is part of the shared Zing library and remains available to other readers. It is no longer connected to you or to your account once your account is deleted.
- Encrypted database backups are kept as part of routine recovery for up to 7 days, after which the deleted data ages out of them. We do not restore a deleted account from a backup.
- Security and error logs may record an account identifier for a limited period, to investigate abuse and faults. They do not contain your name or email address.
- Records we must keep by law, such as those needed for tax, accounting or to respond to a legal claim, for as long as the law requires.
About Zing
Zing is published by ZING LABS PTE. LTD., Singapore. For anything else about your data, see our Privacy Policy or write to admin@zingdaily.io.